Medical Assistant I

    • Job Tracking ID: 2021-908
    • Job Location: Petaluma, CA
    • Job Level: Entry Level (less than 2 years)
    • Job Type: Full-Time/Regular
    • Date Updated: July 09, 2021
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
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Job Description:

Summary: The Medical Assistant 1 ensures optimum patient care through the efficient rooming of patients, exhibiting good communication with patients and other staff, performing medical procedures, providing patient education, follow-up care instructions, and completing daily documentation.

New employees are mandated to either provide proof of their COVID vaccination or to receive the vaccine, either through PHC or their own provider, with the first dose of a series required before the first day of employment. Exception to this mandate will be considered for those with a medical or religious exemption.

Areas of Responsibility:

Patient Care:

· Functions independently, under supervision, in the role of Medical Assistant 1 on the team

· Rooms patients, obtains and documents vital signs including height, weight, BMI Temperature, respirations and blood pressure

· Collects and documents patient history and current state of health

· Prepares treatment rooms, equipment and supplies in a timely manner to ensure optimum flow

· Provides patient education and follow-up care instructions

· Performs panel management and non-visit tasks as assigned by Provider or Nurse

· Works closely with providers to provide high quality care to each patient by addressing their health needs and concerns

· Provides basic Medical Assistant services to obstetric patients


· Builds relationships with patients, staff and providers to ensure excellent customer service

· Communicates clearly with providers, other staff and patients to promote optimum clinic flow

· Good verbal and written communication skills with demonstrated ability to communicate clearly and effectively at all levels

· Communicates to Team Manager any urgent issues that arise

· Recommends improvement in processes and practices through the proper channels

· Takes accurate messages and responds in a timely manner

· Acts in support of the Flow Coordinator to maintain effective patient flow

Medical Procedures:

· Follows PHC policies and procedures in accordance with the Medical Assistant position

· Performs routine screening procedures, such as hearing and vision test and document findings

· Performs various medical assistant procedures, including but not limited to: finger sticks for hemoglobin checks; ear washes; nebulizer treatments; urine dipsticks; specimen collection for throat and/or urine cultures; wound cleaning; PPD placement; INR; glucose; HCG; and Hemoglobin A1C

· Administers immunizations and documents in ECW & CAIR


· Ensures that all logs, forms, records and charts are complete, thorough and accurate

· Documents freezer & refrigerator temperature and takes appropriate action to maintain correct temperatures

· Practices standard safety precautions to ensure safety to self, other staff and patients, including handling of contained waste and sharps, and cleaning the Ultrasound machine & EKG machine


Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

 While performing the duties of this job, the employee is regularly exposed to Health Center areas and general office environment. The work environment is a clean, well-lit, well-ventilated, and temperature controlled environment. The noise level in the work environment is usually moderate. The hours of duty are lengthy and irregular.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Movement within health center complex environment repeatedly throughout the day

· Ability to write by hand, use phone, use computer keyboard and mouse extensively to perform general office functions

· Manual wrist and finger dexterity and wrist-finger speed sufficient to perform repetitive actions for extended periods of time

· Ability to effectively communicate by hearing continuously and speech in a manner which can be understood by a diverse population

· Ability to give and follow verbal and written instructions with attention to detail and accuracy

· Must have visual acuity near and far (20 inches to 20 feet), depth perception, field of vision, ability to focus on an object, ability to identify and distinguish colors

· Ability to sit or stand for extended periods of time (minimum periods of one (1) hour at a time)

· Ability to frequently walk, bend, squat, stoop, kneel, twist, crouch, and climb with the use of a step stool

· Ability to grasp, hold and pick up and reach with hands and arms

· Ability to frequently lift and or move up to fifteen (15) pounds

· Ability to occasionally lift and carry up to thirty-five (35) pounds (periodic lifting of supplies or equipment)

· Ability to coordinate multiple tasks simultaneously

· Ability to travel to and from other health center sites and community locations


Experience and Skills:

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


· Satisfactory completion of an accredited medical assistant program in California, or documented equivalent training in a physician’s office (at minimum, training must conform to the state’s program of California Medical Assistant Regulations BPC 1366.1-1366.4)

· Entry level position up to one year of experience preferred

Desired Skills:

· Competency in electronic medical records data entry

· Sensitive to the needs and situations of multi-cultural populations from a variety of income levels

· Meets and is capable of exceeding standards of job description

· Contributes to the improvement of the teams and organization

· An energetic and creative individual with high standards and an appropriate professional image

· Proven ability to handle multiple projects and meet deadlines

· Versatility, flexibility and willingness to work within an ambiguous, fast-paced environment

· Demonstrated resourcefulness in providing solutions and setting priorities

· Effective interpersonal skills to work effectively with all levels within the health center

Licenses and Certifications:

· Completed Medical Assistant Certificate from an accredited organization (Medical Assistant Program/School) is required

· State MA Certification preferred, but not required. If certified, must be current and maintain competency

· Injection certifications and or competency

· Must have current BLS certification

· Candidate must be able to successfully meet PHC’s credentialing and privileging requirements

Language Skills: Ability to communicate effectively in English and Spanish with children and adults in person, on the telephone, and in writing. Ability to effectively present information and respond to questions and request from patients, co-workers, and others as necessary.

Mathematical Skills: Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability: Ability to recognize problems, collect data and establish facts.

Computer Skills: Computer literate and proficient in MS Office (Word, Excel and Outlook), electronic medical records and use of a web browser.