Psychiatric Social Worker ( LCSW )

    • Job Tracking ID: 2021-894
    • Job Location: Petaluma , CA
    • Job Level: Mid Career (2+ years)
    • Level of Education: Masters Degree
    • Job Type: Full-Time/Regular
    • Date Updated: June 07, 2021
    • Years of Experience: Any
    • Starting Date: ASAP
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Job Description:

Summary: The Psychiatric Social Worker (LCSW) provides high-quality psychological services within his or her scope of practice and PHC’s board approved clinical privileges, in an integrated care setting for our psychiatric patients. The LCSW performs a wide variety of professional social work services for patients (clients) suffering from mental and behavioral illness, and emotional disturbances; and assists patients and their families in understanding and finding solutions to complex problems related to mental and behavioral illness and emotional disturbances.

Primarily responsible for meeting with patients (clients) of Petaluma Health Center (PHC) by phone, video interface or in person when deemed safe to do so. Partner is a flexible member of the multidisciplinary healthcare team to provide seamless care for patients. Assess and document behavioral health diagnoses and collaborate with the patient (client) on appropriate behavior health treatments. Design appropriate social work and therapy to meet patient needs, including coordinating care with community resources as needed. Provide effective, evidence-based social work and therapy to patients, and facilitate same-day and crisis services as needed. Work at maximum potential to meet access and productivity needs while providing high quality care. Maintain professional license, credentials, and relevant training.

Contributes to clinic quality goals and improvement efforts. Perform other duties as assigned, including but not limited to providing after-hours care and assignment to other sites of clinical care within PHC’s federal scope, including at community-based clinical sites at schools and homeless shelters. The LCSW may only provide clinical services delineated in his or her PHC’s Board of Director’s approved clinical privileges.


Areas of Responsibility:

Participation in Integrated Care Team:

· Functions as collaborative member of integrated care team that includes psychiatrists, other behavioral health providers, nurse case managers, patient navigators, and primary care providers

· Readily accepts warm handoffs and provides follow-up recommendations to referring provider

· Shares skills and interventions with members of integrated team to facilitate coordinated treatment



· Consistently uses screening tools to assess mood, risk, and progress in treatment

· Appropriately and expediently diagnoses mental health disorders based on DSM-V criteria



Intervention Design:

· Determine appropriate level of treatment for individual patients and episodes of care

· Coordinate care with community resources as appropriate

· Utilize outcomes-based practice tools to ensure high quality patient care and tailor delivery of brief interventions

· Works collaboratively with Behavioral Health leadership to develop treatment programs specific to patient populations and treatment needs


Intervention Delivery:

· Provides individual therapy using multiple modalities including brief supportive counseling, crisis counseling, evidenced based interventional therapies and interval maintenance visits.

· Provides psychological assessment and brief treatment to individuals and families

· Maintains an active commitment to time limited therapy (targeted), treatment services, balancing the individual needs and preferences of patients (clients)being served with the available resources within the clinic and the needs of the overall clinic population.

· Documents progress/data in electronic health record using objective, measurable methods

· Treats psychological disorders to effect change

· Selects approach to use in brief individual therapy and modifies

· Collaborates with Psychiatrists and other specialists in developing treatment recommendations

· Provide group interventions to patients (clients) when those recommence.

· Recommend and assist in coordination other social work services as needed for patients (clients) being seen.

· Consult with Primary Care Providers and other PHC clinicians to assist in the treatment of shared patients (clients) or to offer clinical recommendation. This may be with shared patients (clients) or patients (clients) who are not being treated in the Behavioral

Health Department.

· Makes referrals for patients (clients) to outside services including community therapists, intensive outpatient programs, Child, Youth and Family Services, Sonoma County Behavioral Health and others.


Access and Productivity:

· Works at maximum potential to meet productivity requirements in order to improve patient access and fiscal viability while maintaining quality care

· Adheres to health center standards for productivity as defined by the medical director and senior management

· Facilitates same-day access for patients in need of Behavioral Health treatment or assessment


Professional Development and Relationships:

· Utilizes Continuing Education resources to ensure compliance and skills necessary to practice in PHC treatment model. Willingly seeks additional training when needed in order to successfully fulfill job requirements

· Maintains working knowledge of and utilizes a range of specific therapy interventions and styles (i.e. CBT, DBT, ACT, Dynamic, Trauma Focused).

· Models clear communication and conflict resolution skills with coworkers and patients

· Continually assesses needs of community and patients, and trends in psychology, to ensure

cutting-edge treatment

· Participates in quality improvement initiatives. Adheres to quality assurance guidelines and aids the health center in reaching its clinical quality goals. Adheres to nationally recognized health care standards

· Knows and follows clinic policies and procedures

· Demonstrates competent knowledge in delivering behavioral health services to patients through peer review as established through the medical staff bylaws, recommendations of each licensing Board, and clinic Quality improvement Program

· Continues to develop current therapy/social skills and learn new modalities to enhance treatments offered.

· Supports and contributes in a positive manner to clinic efforts to maintain and improve patient satisfaction in all aspects of care delivery

· Meets all time commitments by arriving on time to the clinic and working entire shift or more as needed

· Responsible for maintaining credentials by keeping all required licenses current, including but not limited to California Social Work License, CE hours, CPR Certifications and any other required licenses. It is the responsibility of the LCSW to give Human Resources current credentials before old credentials expire

· Willingly performs other duties within the scope of practice as assigned

Experience and Skills:

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


Desired Skills:

· Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data

· Technical Skills - Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others

· Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance

· Interpersonal Skills - Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things

· Oral/Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; writes clearly and informatively

· Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions

· Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments

· Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions

· Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events



Minimum Education/Experience:

· Master’s degree in Social Work from an accredited school of Social Work.


Licenses and Certifications:

· A current and active license as a Licensed Clinical Social Worker issued by the California Department of Consumer Affairs, Board of Behavioral Sciences

· Active Basic Life Support (BLS) certification

· Candidate must be able to successfully meet PHC’s credentialing and privileging requirements


Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Bilingual in English and Spanish, both in written and verbal preferred.


Mathematical Skills: Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions and decimals.


Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


Computer Skills: Microsoft Office, Outlook, Word and Excel. Advanced user of electronic medical records and web applications.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Movement within health center complex environment repeatedly throughout the day

· Ability to write by hand, use phone, use computer keyboard and mouse extensively to perform general office functions

· Manual wrist and finger dexterity and wrist-finger speed sufficient to perform repetitive actions for extended periods of time

· Ability to effectively communicate by hearing continuously and speech in a manner which can be understood by a diverse population

· Ability to give and follow verbal and written instructions with attention to detail and accuracy

· Must have visual acuity near and far (20 inches to 20 feet), depth perception, field of vision, ability to focus on an object, ability to identify and distinguish colors

· Ability to sit or stand for extended periods of time (minimum periods of one (1) hour at a time)

· Ability to frequently walk, bend, squat, stoop, kneel, twist, crouch, and climb with the use of a step stool

· Ability to grasp, hold and pick up and reach with hands and arms

· Ability to frequently lift and or move up to fifteen (15) pounds

· Ability to occasionally lift and carry up to thirty-five (35) pounds (periodic lifting of supplies or equipment)

· Ability to coordinate multiple tasks simultaneously

· Ability to travel to and from other health center sites and community locations


Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.


While performing the duties of this job, the employee is regularly exposed to Health Center areas and general office environment. The work environment is a clean, well-lit, well-ventilated, and temperature-controlled environment. The noise level in the work environment is usually moderate. The hours of duty are lengthy and irregular.


Acknowledgment: This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. The Employee may be required to follow any other job-related instructions and to perform any other job-related duties requested. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.