Dental Team Director

    • Job Tracking ID: 512365-701084
    • Job Location: Rohnert Park, CA
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: September 04, 2019
    • Years of Experience: Not Applicable
    • Starting Date: ASAP
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Job Description:

Summary: The Team Director is a Dentist that supervises a team of dental providers and the team operations in the delivery of high quality, timely and accessible dental care. The Team Director ensures that the team achieves productivity and quality goals, compliance with organization policies and procedures and is instrumental with implementation of improvement initiatives at local level. The Team Director assists with recruitment and retention of providers and support staff. The Team Director serves as leader and mentor for the dental team.

Areas of Responsibility:

Clinical Duties:

  • Delivers high quality of care in basic and advanced dental services in all phases of dentistry to patients of all ages
  • Diagnoses and treats patients to achieve excellent results within estimated treatment time with maximum attention to patient comfort
  • Delivers treatment plans to patients along with an informed consent discussion surrounding treatment options
  • Maintains accurate, timely and up-to-date patient records, logs and reports
  • Ensures patient confidentiality consistent with State and Federal law
  • Makes appropriate referrals and communicates with specialists
  • Oversees and assists with planning and execution of a comprehensive program of preventive dentistry
  • Discusses dental needs with patients or patient representatives
  • Monitors patient scheduling to ensure efficiency and effectiveness through "perfect day scheduling"
  • Provides patient education materials

Management Responsibilities:

  • Assists the Chief Dental Officer and the Leadership team in strategic planning of Dental Services.
  • Evaluates and manages provider schedules and operational reports to meet organizational goals in quality health care, patient access, and productivity
  • Utilizes operational and clinical audit results to lead the team in initiatives of clinical systems improvements, health information technology innovations, and new methods of care delivery
  • Collaborates with the Back Office Supervisor/RDA Lead to conduct regular team meetings for purposes of quality improvement in patient care, provider and staff education, and establishment of policies and procedures
  • Supervises providers and the Back Office Supervisor via goal setting, coaching, and mentoring to achieve organization goals
  • Conducts provider and Back Office Supervisor performance, peer and competency evaluations via chart audit, direct observation, and analysis of patient and staff satisfaction surveys for purpose of quarterly and yearly review
  • Trains and orients new clinical staff in the organization’s delivery of patient care
  • Assists the Chief Dental Officer in recruitment of new providers and clinical support staff and maintains programs for staff retention
  • Maintains clinic personnel records
  • Reviews and approves timecards, time off requests and reimbursements
  • Participates in monthly All Staff Meetings, monthly Team Director Meetings, and other management or quality meetings as assigned by the Chief Dental officer
  • Assists the Chief Dental Officer if assigned in any of the following areas of directorship: Health Information Technology, Specialty Access, Risk Management, Quality Improvement, School Based Programs, Meaningful Use, Continuing Dental Education, and Special Programs
  • Assists the Chief Dental Officer in strategic planning and utilization of Dentists, RDHs and RDAs/DAs at the health center
  • Maintains all policies and procedures related to provision of care by Dentists and other clinical support staff. Ensures staff compliance with policies and procedures
  • Assists in management of other teams and departments as appropriate to scope of practice and as assigned by the Chief Dental Officer
  • Supervises the Equipment maintenance and repairs program for the site
  • Approves orders for equipment, supplies and materials up to a limit decided by the Chief Dental Officer
  • Assists the Chief Dental Officer with documentation, investigation and follow up of incident reports and complaints
  • Assists with Daily billing audits and various department reports
  • Monitors compliance with all applicable State and Federal regulations, including but not limited to, OSHA, CalOSHA and infection control guidelines
  • Works with the Grants department as necessary

Other Duties:

  • Assists the Chief Dental Officer with other duties as needed

Manager Responsibilities:

  • See Areas of Responsibility above

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


Experience and Skills:


  • Graduate from an accredited Dental School
  • Current California License and DEA
  • Two or more years of experience providing dental care in good standing
  • Two or more years of employment with PHC as dentist at the team site

Desired Skills:

  • Knowledge of legal and ethical standards for the delivery of dental care
  • Knowledge of related accreditation and certification requirements
  • Knowledge of quality, safety, and/or infection control standards
  • Knowledge of current principles, methods and procedures for the delivery of dental evaluation, prevention, diagnosis and treatment

Licenses and Certifications:

  • State of California License
  • Federal DEA Registration
  • Must maintain CDE as required for certification renewals
  • Must be CPR Certified


Language Skills: Ability to read, analyze and interpret common technical journals, financial reports and legal documents. Ability to communicate with customers, regulatory agencies or members of the business community. Bilingual in English and Spanish, both written and verbal preferred.

Mathematical Skills: Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions and decimals at a college level

Reasoning Ability: Ability to define problems, collect data, establish facts and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


Computer Skills: High level of computer literacy and proficient in MS Office (Word, Excel and Outlook). Advanced user of electronic dental record.