Medical Records Coordinator

    • Job Tracking ID: 512365-620496
    • Job Location: Petaluma, CA
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: July 03, 2018
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
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Job Description:

The Petaluma Health Center’s mission is to provide high quality health care, with access for all, in Southern Sonoma County. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.

The Petaluma Health Center is an eight-time award winner in the North Bay Business Journal’s Best Places to Work for 2017, 2016, 2015, 2014, 2013, 2012, 2011 and 2009 and we were named as one of '2015 Healthiest Companies in the North Bay' by the North Bay Business Journal.

We are a Federally Qualified Health Center (FQHC) that provides primary medical care and mental health services to residents of Petaluma, Rohnert Park, Cotati, Penngrove and surrounding areas. We are organized as a private, non-profit corporation and governed by a consumer and community led Board of Directors.

For more information about us, please visit us at


Position Title: Health Information Coordinator - Medical Records Coordinator


Summary: The Health Information Coordinator is responsible for the preparation, filing and maintenance of all medical records for the Petaluma Health Center.


Areas of Responsibility:

  • Complete in a timely manner telephone encounters received from providers, staff and patients
  • Check providers’ schedules in the morning for any added appointments
  • Fax or mail various reports, provider orders, lab notifications, etc. per provider request
  • File and/or document requested information into patient charts
  • Prepare, fax and / or mail Health Information Release requests
  • Assist with phone messages and faxed requests as needed
  • Assist with patient requests for medical records
  • Follow up on pending/outstanding referrals
  • Chart prep for the following day
  • Close open referrals when consult notes are received. Follow up on pending and outside referrals as needed
  • Mail: open, scan and /or distribute mail to appropriate recipients
  • Assist providers and staff on urgent requests
  • Follow up on the deceased and transfer care protocol


Experience and Skills:

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.



  • High school diploma or equivalent
  • Minimum of one year experience as a file or records clerk in a health care setting, preferred
  • Bilingual: English/Spanish preferred


Desired Skills:

  • An energetic and creative individual with high standards and an appropriate professional image
  • Proven ability to handle multiple projects and meet deadlines
  • Versatility, flexibility and willingness to work within an ambiguous, fast-paced environment
  • Demonstrated resourcefulness in providing solutions and setting priorities
  • Effective interpersonal skills to work effectively with all levels within the health center
  • Completion of medical records or medical secretarial program, preferred


Petaluma Health Center is an equal opportunity employer.


Please apply directly through our career page at