Medical Assistant - Wellness

    • Job Tracking ID: 512365-606359
    • Job Location: Petaluma, CA
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: February 20, 2018
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
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Job Description:

The Petaluma Health Center’s mission is to provide high quality health care, with access for all, in Southern Sonoma County. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.

The Petaluma Health Center is an eight-time award winner in the North Bay Business Journal’s Best Places to Work for 2017, 2016, 2015, 2014, 2013, 2012, 2011 and 2009 and we were named as one of '2015 Healthiest Companies in the North Bay' by the North Bay Business Journal.

We are a Federally Qualified Health Center (FQHC) that provides primary medical care and mental health services to residents of Petaluma, Rohnert Park, Cotati, Penngrove and surrounding areas. We are organized as a private, non-profit corporation and governed by a consumer and community led Board of Directors.

For more information about us, please visit us at

Position Title: Wellness Medical Assistant

Summary: The Wellness Medical Assistant I will assist practitioners in the preparation and treatment of patients under the supervision of a licensed physician, wellness director, and team managers.


Areas of Responsibility:

  • After orientation, will independently function in one of the MA roles
  • Build relationships with patients, staff and providers to ensure excellent customer service
  • Communicate with providers, other staff, and patients to promote optimum clinic flow
  • Learn and follow PHC policies, procedures, and methods pertaining to the job
  • Collect and document patient history
  • Scribe patient HPI into medical record, when necessary, while assisting with SMV documentation
  • Administer immunizations, document in ECW & CAIR
  • Ensure that all logs, forms, records, and charts are complete, thorough, and accurate
  • Prepare group rooms, equipment and supplies in a timely manner to ensure optimum flow
  • Provide patient education and follow-up care instructions
  • Recommend improvement in processes and practices through the proper channels
  • Take an accurate message & respond in a timely manner
  • Manage the intake process for all patients participating in Shared Medical Visits (SMVs); taking vitals, weighing and measuring, gathering surveys, and more
  • Assist the SMV provider and facilitators with the logistics of the groups
  • Prepare all supplies needed for wellness services
  • Assist the Associate Med. Dir. Of Wellness in creating, updating, and managing the eCW templates for SMVs
  • Assist the wellness team with reminder calls, scheduling calls, and call-backs for all wellness services
  • Promote wellness services internally and externally
  • Support and assist acupuncture clinical providers with treatment
  • Help develop and disseminate health education materials for groups and clinic staff
  • Assist in the development of an Employee Wellness Program
  • Assist in maintaining wellness team schedules
  • Alert supervisors of any complaints, risks and incidents in a timely manner
  • Work collaboratively with other departments
  • Take direction from medical team managers


Experience and Skills:

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.



  • Satisfactory completion of an accredited medical assistant program in California or documented equivalent training on a physician’s office (at minimum, training must conform to the state’s program of California Medical Assistant Regulations BPC 1366.1-1366.4).
  • 0-2 years of experience
  • Eligible for certification or entry level experience with certification in place


Desired Skills:

  • Experience with electronic medical records for documentation of above procedures
  • Sensitivity to the needs and the situations of a multi-cultural populations from a variety of income levels


Licenses and Certifications:

  • Medical Assistant Certification/Eligible
  • Venipuncture and injection certifications and or competency


Language Skills: Ability to communicate effectively in English and Spanish with children and adults in person, on the telephone, and in writing. Ability to effectively present information and respond to questions and request from patients, co-workers, and others as necessary.


Mathematical Skills: Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions and decimals.


Reasoning Ability: Ability to recognize problems, collect data and establish facts.


Computer Skills: High level of computer literacy and proficient in MS Office (Word, Excel and Outlook), electronic medical records and use of a web browser.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Movement within health center complex environment repeatedly throughout the day
  • Ability to write by hand, use phone, use computer keyboard and mouse extensively to perform general office functions
  • Manual wrist and finger dexterity and wrist-finger speed sufficient to perform repetitive actions for extended periods of time
  • Ability to effectively communicate by hearing continuously and speech in a manner which can be understood by a diverse population
  • Ability to give and follow verbal and written instructions with attention to detail and accuracy
  • Must have visual acuity near and far (20 inches to 20 feet), depth perception, field of vision, ability to focus on an object, ability to identify and distinguish colors
  • Ability to sit or stand for extended periods of time (minimum periods of one (1) hour at a time)
  • Ability to frequently walk, bend, squat, stoop, kneel, twist, crouch, and climb with the use of a step stool
  • Ability to grasp, hold and pick up and reach with hands and arms
  • Ability to frequently lift and or move up to fifteen (15) pounds
  • Ability to occasionally lift and carry up to thirty-five (35) pounds (periodic lifting of supplies or equipment)
  • Ability to coordinate multiple tasks simultaneously
  • Ability to travel to and from other health center sites and community locations


Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.


While performing the duties of this job, the employee is regularly exposed to Health Center areas and general office environment. The work environment is a clean, well-lit, well-ventilated, and temperature controlled environment. The noise level in the work environment is usually moderate. The hours of duty are lengthy and irregular.


Petaluma Health Center is an equal opportunity employer.


Please apply directly through our career page at